Privacy Policy
Showspace UK Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains what personal data we collect, why we collect it and how we use it. It applies to visitors to our website and users of the Showspace platform.
We are the data controller for the purposes of UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.
1. What data we collect
We collect and process limited personal data in the following circumstances:
• Contact and account information: your name, email address, job title and organisation, provided when you book a demo, create an account or get in touch with us
• Usage data: basic information about how you interact with the platform, such as pages visited and features used, collected through cookies and similar technologies (see our Cookies Policy for more detail)
• Communications: records of correspondence if you contact us by email or through our website
We do not collect sensitive personal data and we do not process payment card information directly.
2. How we use your data
We use the personal data we collect to:
• respond to enquiries and provide the services you have requested
• manage your account and maintain the platform
• send you relevant updates about Showspace where you have asked to hear from us
• improve the platform and understand how it is being used
• comply with our legal obligations
3. Legal basis for processing
We process your personal data on the following legal bases under UK GDPR:
• Contractual necessity: where processing is required to deliver the services set out in our agreement with you
• Legitimate interests: where we have a genuine business reason to process your data and that reason is not overridden by your rights, for example improving the platform or communicating relevant updates
• Legal obligation: where we are required to process data to comply with the law
• Consent: where you have explicitly agreed to receive marketing communications from us
4. Data retention
We keep your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Account data is retained for the duration of your relationship with us and for a reasonable period afterwards in case of queries or disputes. You can request deletion of your data at any time by contacting us.
5. Sharing your data
We do not sell your personal data. We may share it with:
• service providers who help us operate the platform and business, such as hosting providers, email platforms and analytics tools, under appropriate data processing agreements
• professional advisers such as lawyers or accountants where necessary
• law enforcement or regulatory bodies where required by law
Where we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
6. Your rights
Under UK data protection law, you have the right to:
• access the personal data we hold about you
• request correction of inaccurate or incomplete data
• request deletion of your data in certain circumstances
• object to or restrict how we process your data
• withdraw consent where processing is based on consent
• lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at hello@showspace.uk. We will respond within one calendar month.
7. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No method of transmission over the internet is entirely secure, but we take this responsibility seriously and review our practices regularly.
8. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking back periodically.
9. Contact
If you have questions about this policy or how we handle your data, please contact us at hello@showspace.uk. You can also write to us at our registered office address.